A web app (PWA) or a native app: which suits you?

In short: a progressive web app (PWA) is a website built to behave like an app: it installs on the home screen, opens fast, works partly offline, and sends notifications (on iPhone since iOS 16.4, for apps added to the home screen). It’s enough, and saves a lot, when the service is simple and customers reach you through search and links. You need a native app when you need advanced device features, a presence in the app stores, or very high performance.
Before you build one app for iPhone and another for Android, ask: would a website that behaves like an app be enough? For many businesses, the answer is yes, at much lower cost and time.
What is a progressive web app?
According to web.dev’s course on progressive web apps, it’s a web app built with the same web technologies but offering an experience close to installed apps: it can be installed, works reliably even on a weak connection, and uses the device’s capabilities. One link works on iPhone, Android and desktop.
What can it do today?
- Installation on the home screen with an icon, opening full-screen without the browser bar.
- Working offline or on a weak connection, through smart caching.
- Notifications: on Android for years, and on iPhone and iPad since iOS 16.4 for apps added to the home screen, as WebKit announced.
- Camera, location, sharing and many device capabilities through the browser.
- Instant updates: you publish a change and everyone gets it, with no store review.
- Visible in search: because it’s a website, its pages can be indexed by Google.
When is it enough?
- A store or service customers reach through search, ads and links.
- An internal tool for your team (orders, follow-up, reports).
- Bookings, menus and simple orders.
- A limited budget and a wish to test the idea quickly.
When do you need a native app?
- A presence on the App Store and Google Play is part of your audience’s trust or how they discover you.
- Advanced device features unavailable or limited in the browser, especially on iPhone.
- Very high performance: games, heavy video, complex graphics.
- Deep system integration: widgets, smartwatches, persistent background services.
And store apps have review requirements of their own; see Does your business need a mobile app?
A quick comparison
- Cost: a PWA is usually lower, being one codebase for the web.
- Time: faster to launch, with no wait for store review.
- Discovery: a PWA through search and links; a native app through the stores as well.
- Capabilities: native is broader, especially on iPhone.
A smart path
- Start with a fast website or PWA that tests the idea and gathers users.
- Watch usage: do people come back? Do they ask for features the web can’t provide?
- Once the need is proven, build a native app with confidence, reusing the same back end.
Frequently asked questions
Can my customers download the PWA from the App Store?
It’s usually installed straight from the browser, not from the store. On iPhone, through “Add to Home Screen” in Safari.
Do notifications work on iPhone?
Yes, since iOS 16.4, for apps the user has added to the home screen and after they allow notifications.
Can I turn my current website into a PWA?
Usually yes, by adding a manifest and a service worker and improving performance, depending on how the site is built.
The bottom line
A progressive web app is a smart choice for many businesses: cheaper, faster, and visible in search. Native apps are for cases that need the stores and full device features. If you want help choosing and building, have a look at our mobile app service.